Testimonials

My experience was fantastic.  You and your staff are to be congratulated on their organization, care and expertise.  Thank you.
CL Mar 18, 2021

Thank you for your care and excellent professional services. My tooth was in great pain when I called for an appointment, and I got your treatment right the way on the same day as u treated me as an emergency. After the treatment, my pain is all gone. My best experience ever with dental care. 
Special Kudos give to Sarah as well, she’s been very helpful, and try her best to fit my appointment w you.I will highly recommend your services to my friends and anyone. 
JY Mar 4, 2021

Hello Burnaby Endo Team,  Never thought I would be writing a complimentary email about a root canal, but here I am. Please tell Dr. Siu that I very much appreciate his good work, and appreciate him getting it done in one visit.  The freezing was perfect – didn’t even really notice it, and the procedure went much faster and better than I thought it would, and I experienced virtually no pain or discomfort Friday night or yesterday. Maybe I was expecting the worst, but whatever the case, I am grateful for the good and painless work by Dr. Siu. He’s clearly very good at what he does.
MB Feb 28, 2021

I have been meaning to thank you and the entire staff that I came into contact with at BurnabyEndo to simply say I am very pleasantly impressed with the quality of the organization the people and most of all the care that I received. 
GB Jan 23, 2021

I am really happy with my experience at your office, my procedure went well and had no issues or pain after. You and your team’s professionalism and attentiveness was above and beyond – all the procedures, imaging, what to expect was explained to me in an understandable way and appreciated the follow-up to make sure I’m good. Your office environment was clean and made me feel comfortable and the waiting area felt relaxing almost “spa-like”. I have nothing but positive feedback. Thank-you for all for the work you do, especially in this challenging year. 
JH Dec. 21, 2020

To my friends at BurnabyEndo, Thank you.
My mouth is fine (no real pain and no discomfort), which is great for me. With respect to my treatment, it was a great experience.  I say this because the treatment was going to be stressful, but it was not.  Everyone was exceptionally nice.  Thank you.  It was a tiny bit painful – but we all knew that going in.  This was a root canal for goodness sakes.  It was not a walk around Deer Lake in the sunshine.  The pain was minimized with exceptional care from all of the staff.  Again, I thank you.
Hopefully, I will not need a similar procedure.  If I do, I will only come to you. My wife and I would like to take this opportunity to thank each and every one of the staff from BurnabyEndo. 
DS and PS Dec 8, 2020

I greatly appreciate you and your office keeping in touch with me after my root canal treatment at your office. I have had no problems with my tooth since the treatment on July 20th 2020. I know I can count on your office if I have any problems. 
So far so good. You and your staff treated me with respect, which is much appreciated. Your offices are upto date and very clean.  I would definitely recommend your services to friends and family. 
Yours sincerely
YR Oct 24, 2020

I appreciate all the care from everyone in the office. It was one of the better experiences I’ve had in a dentist chair.
Take care,
LB Oct 21, 2020

Hi Burnaby Endo staff! I want to sincerely thank all of you from Dr. Chris Siu, through to all of the staff who assisted me for my dental procedure in January. I had such a positive experience throughout my procedure due to the entire teams diligence, professionalism, and follow up. 
Thank you so much for making my dental procedure such a positive one, and although I hope I do not have to come back for another root canal, if I do need one, I know I will be in good hands with Dr. Siu and his team. 
Best regards,
CM Mar 21, 2020

It’s my first time to have this kind of dental treatment, but the whole procedure was very smooth, and you were very responsive to my concerns after the treatment. Thank you again for taking care of my tooth, and I am pain free now. 🙂
Best,
JS Nov 1, 2019

My experience was good, your staff were all very professional and polite and you were also as well as being a gentleman. Things are healing nicely, it seems. There is only a minor bit of numbness now which you had mentioned, and otherwise settling down as you had suggested it would.
D Nov 1, 2019

Impress with Dr.Chris Siu professional skill,concern with phone call everything ok.Hitech equipment,sparkling clean modern office and all staff friendly.
Thank you all.
Cheers!BK Oct 16, 2019

Thank you very much for your caring. I feel very confident in your hands.
MY Jun 26, 2109

Thanks to you all for your special care and attention to my needs and service.  The whole experience was very good.  
RM May 24, 2019

I was impressed by your professionalism, competence, and communication.  It was a good experience.  I’m glad my dentist referred me to you.
MH Mar 2, 2018

Thank you for doing such a good job with my tricky root canal, and thanks for the care you’ve shown your patient.
WC May 16, 2017

I’m in awe of your skill, your great equipment, and the excellent care provided by you and your fine staff!
Best regards,
Geoff Oct. 03, 2016

Hi Dr Siu and Staff, Thank you for your email as follow up to my recent apical surgery.  I can’t think of anything to top the care I received at my last appointment.  You answered all my questions with photos and detailed explanations and ensured I was comfortable prior to the procedure.  I always feel supported and secure in any decisions, and know you have my best interests.  I am very well cared for, and feel relaxed in your office because you have my full trust.  I do appreciate your Team’s determined efforts to provide excellence in patient care and comfort.  
Who would think it was such a pleasurable experience to visit the endodontist’s office!  You are all great!
Kathy July 06, 2016

I am not only happy and satisfied with the root canal and follow up filling procedures Dr. Chris Siu did, but I was impressed too with the professionalism invloved in his works.  Dr. Sui and his team are vey friendly and courteous. And the clinic seems to be loaded with state of the art equipment which ensures extra confidence while undergoing any procedure here.
-Promod Puri, June 24,2016

Hi Dr. Siu and staff:
I want to say a sincere thank-you for your excellent treatment and professionalism during my recent procedure at your office. Here is no more discomfort !
Sincerely,
Phyllis 5/29/2015

I would like to thank Dr. Siu for his prompt attention regarding a short notice root canal on my bridge. As I was leaving on holidays the next day Dr. Siu arranged for me to have the first part of the root canal just prior to my leaving on holidays and as a result the tooth did not bother me at all. Upon returning the balance of the root canal was completed very timely and professionally. I would highly recommend Dr. Siu and his staff to anyone for their professionalism and courtesy.
Ed 5/13/2015

Hello Dr. Siu,
Thank you for taking the time to do the one year recall checkup yesterday.  I am happy to know all is well with the [tooth]!  It is a testament to your skill and hard work.
Regards,
Michael 3/12/2015

Hi Dr Sui, I was so impressed with my experience at your office that I have been wanting to send in a pt testimonial. Dr Sui and his staff run a very professional but friendly practice where patient comfort and satisfaction are their goals. Their office is very spacious, modern and has a relaxed atmosphere. I felt confident and reassured because Dr Sue provided detailed explanations about options and treatment, answered questions fully and always ensure a standard of excellence in patient care My expectations were exceeded. I would highly recommend Burnaby Endodontics.
Kathy 03/05/2015

I should have written a long time ago to express my sincere appreciation of the service I received during my recent visits to your clinic.
You and your staff, with your outstanding expertise, skill, and an added personal touch, gave me the most pleasant dental treatment I have ever experienced in my whole life.
A million thanks again and Merry Christmas!
Therese 12/14/2014

Thank you also for your help! It is great to be your patient. Have a great one!
Sincerely,
Charyl 8/12/2014

Hi Dr. Siu and Staff,
I’d like to take this opportunity to thank you for a job well done.
Working in healthcare myself, I must say that I am quite impressed with the way you run your practice.  I’ve had the opportunity to work with hundreds of physicians and staff in various clinical settings, but your practice stood out to me the most.    The professionalism from both you and your staff has left a lasting impression.  Patients feel at ease and are treated with respect at your clinic – at first I thought this was due to the non-traditional MSP setting, however, I quickly realized that patient care is your top priority.  You fixed my tooth 10 hours before my vacation, and followed up to ensure there was no longer any pain – those daunting stories I hear of people having root canals and having such a horrible experience should have come to your practice!
I’m looking forward to my follow up.
Thanks once again,
F  5/30/2014

Thanks so much for the follow up call – your service, on all levels, could not have been better.  The earliest I could get in to see Terry (Dr. Coward) is this Wednesday.  This, of course is just over a month since the temp filling was put in.  Your email was important, because it resulted in me calling and moving the work up from August 23rd.  Thanks again for your great work – I have had no problems at all. 
CV 3/28/2014

Thank you for relieving the pain – painlessly 
JD 7/5/2013

Chris really has an amazing office; a great environment, & great everyday people – you are all pretty awesome! Thank you for assisting me in my dire need.
Thanks again & take care,
IM 6/14/2013

Thank you for saving my teeth. […] I am very thankful and grateful for having a good dentist and specialist, Dr. Siu who is able to save my teeth with your magic gentle hands. I will always remember you when I see myself in the mirror! Also your staff made me feel very comfortable. […] Once again, I want to say “thank you very much”. After all my teeth are done, I will be smiling with much wider mouth to show my teeth. Just kidding!
SP 6/12/2013

Just wanted to let you know that [RK] has been raving about the exceptional dental experience he had . Dr. Chris was extremely caring, very articulate and knowledgeable. Seeing a dentist is not a pleasant proposition for most people and [RK] is no exception. He feels comforted by the fact that if he ever has a problem in the future, he is in good hands with you guys. Thank you so very much.
NK (submitted by wife) 04/24/2013

The whole treatment was not stressful at all. On the contrary, I almost fell asleep in the chair, that’s how smooth the procedure was. Everyone was polite, respectful and understanding.
FD 04/17/2013

It was and it is a great experience for me and my family to be here in Canada and we enjoyed most of the time very much. One good experience was the of course with both of you and Dr. Siu: to be treated like a human not just as a number. That was completely new for me and I would like to say thank you again!
CB 04/14/2013

I just want to say, you guys are absolutely awesome. What two dentists before you couldn’t do, you did. And you’re nicest people as well. If anyone else needs a root canal I’ll be sure and tell them about you.
JK 01/28/2013

Both yourself & your staff were great, very caring & professional!  Last week was not a great week for me; however, you did make me feel that I was in good hands!
Thank you so much for everything & Happy Holiday!
MH 12/19/2012

Thank you for following up with me in regards to my recent root canal work.  I did not have any problems or discomfort following my 2 appointments with you and I was very pleased with my experience at your office – truly painless!
Best wishes to you and your staff for a happy and prosperous 2013.
H. R.

Thank you so much for all your kindness caring and the excellent treatment you provided to me. It was so nice to go away on vacation and know that I would not have any problems with that tooth.
It is also very reassuring to know that when our office refers patients to your office, they are in such capable hands receiving the very best treatment possible!
You make a great team!
Thank you again,
JW 9/24/2012

Thank you for excellent service and work done on my tooth. My tooth is doing great! No more pain:)  I felt I was under excellent care.
And again, thank you.
TM  8/25/2012

Thank you for your after-treatment care and concerns.  The dreaded treatment is surprisingly done without much of the dread. I must commend you for the gentle and careful ways that you did the treatment. 
Thank-you
EJ 8/17/2012

Mouth is feeling GREAT!  no pain, no swelling, all is good. Thank you so much for your excellent work, timely care and attention to make my health and well-being a priority for healing to occur.
God bless,
HA 6/28/2012

I would like to take this time to thank you for your continuous concern throughout my appointments. I can’t thank you enough for making that horrible pain disappear. We need doctors in this field like you, and don’t ever change your style because you make a patient feel like they are really cared for! Wishing you and your family a terrific summer!
Kind regards,
SL

Thank you very much!
My experience at your office was very nice, I was greeted with such warmth, and made to feel comfortable, by you and your staff!!
I will definitely recommend your office.
Thanks,
P

Thank you so very much for relieving my terrible pain. You are a very talented, unique doctor!
P.S. My jaw handled your procedure much better than t’was anticipated. Thanks for squeezing me in on Friday!
Sincerely,
VR  01/07/2012

This experience was very favorable experience for me. I was very impressed with your care for me, your availability when I needed you and your follow up between and after treatments. It was a great experience. Janice was also very pleasant and helpful.
Thanks again,
JC

Thank you. I do appreciate what you have done for me. Not only your treatment, but also your after care is perfect. I learned what never compromise was from you.  Whenever I went to dentist in Japan, I was always nervous. Especially, I didn’t like the treatment of root canal. But you did wonderfully. I became comfortable. Now I don’t have any trouble in my tooth which you treated. Again thank you very much.
With best regards,
KN 3/16/2012

The experience was a good and, dare I say, even enjoyable under the circumstances.
Thanks for your help.
Sincerely,
KB

Thank you for the very good work on my root canal, I have to say you managed to take the anxiety out of what could have been an unpleasant experience.
JW 3/12/2012

Thank you very much for staying late to work on my tooth. You are very professional and are very caring. I really appreciate that!
Best wishes,
KP 09/15/2011

Thank you for your treatment.  My tooth feels good.
Your service was a very good experience for me.
Thank you so much for your professionalism.
Sincerely,
JB

I would like to Thank You Very Much for the treatment Both of You showed Me.  As far as I’m concerned there is nothing that needs to be done to improve as it was great. Again Thank You,
ST 6/24/2011

Thanks again for helping me regain my dental help.  Although I am not keen to attend dental appointments because of prior TMJ problems, the experience was a positive one since it was relatively painless. Greatly appreciate your expertise of yourself and your staff.
Regards,
DL 6/23/2011

Thank you for the re-treatment of my root canal.  My tooth hasn’t hurt since I had the treatment.  I am very happy that you were able to find the mis-canal. 
Thanks again,
S

Most definitely a positive experience.
D

My tooth has been fine and I haven’t had any pain or
sensitivity since then.  Thanks so much again for your excellent
job!!!
Best regards,
KT